Privacy Policy

Last Updated: July 7, 2026

1. Introduction

Blue Lagoon Complex (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number)
Mailing address and billing information
Event details and preferences
Special dietary requirements or accessibility needs
Photographs or videos (with consent)
Feedback and reviews

3. How We Use Your Information

We use the collected information for various purposes:

Providing and maintaining our services
Processing bookings and reservations
Communicating with you about your events
Sending newsletters and promotional materials (with consent)
Improving our services and website
Complying with legal obligations
Ensuring security and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

With service providers who assist us in operating our business
To comply with legal requirements or protect our rights
In connection with a business transfer or merger
With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your information
Withdraw consent for marketing communications
Request data portability

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Blue Lagoon Complex

Off The Mall Masood Akhtar Road, Rawalpindi Cantt (Near CSD)
Phone: +92 51 551 9377, +92 51 551 3059
Email: info@bluelagoon.com.pk